Privacy Policy

Last updated: 2026

1. Who We Are

Vacation packages on this site are promoted by Sunstate Client Services DBA: Vacation Gurus, LLC (“Vacation Gurus,” “we,” “us”) and fulfilled by Bluegreen Vacations Unlimited, Inc. d/b/a Bluegreen Vacations, a wholly owned subsidiary of Hilton Grand Vacations Inc. This policy describes how we collect, use, and protect your personal information. It should be read together with our Terms & Conditions.

2. Information We Collect

• Contact details you provide during checkout: name, email address, and phone number.
• Billing details needed to process your purchase: billing address and payment information. Card details are processed by our payment provider and are not stored on our servers.
• Trip preferences such as preferred travel dates and selected upgrades.
• Usage data collected automatically through cookies and similar technologies, such as pages visited and device type.

3. How We Use Your Information

• To process your order, confirm your reservation with the resort, and provide guest support.
• To send transactional messages about your purchase, Traveler Profile, and booking status.
• With your consent, to send promotional emails, calls, and SMS texts from or on behalf of the Sponsor. You can opt out at any time — reply STOP to texts or use the unsubscribe link in any email.
• To improve our websites, offers, and customer experience.

4. Sharing Your Information

We share your information only as needed to fulfill your vacation package: with the resort providing your accommodations, with our payment processor, and with service providers who support our operations under confidentiality obligations. We do not sell your personal information.

5. Cookies

We use cookies and local storage to remember your order progress, keep your checkout session working, and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect checkout functionality.

6. Data Security & Retention

We use industry-standard safeguards, including encryption in transit, to protect your information. We retain personal information only as long as needed for the purposes described in this policy or as required by law.

7. Your Choices

• Opt out of marketing texts by replying STOP, or of emails via the unsubscribe link.
• Request access to, correction of, or deletion of your personal information by contacting our guest services team.

8. Contact

Privacy questions or requests can be directed to our guest services team through the contact details on your order confirmation.